Obihai Technology, Inc.

OBi Device Administration Guide

Models:

OBi1 Series – OBi100, OBi110

OBi2 Series – OBi200, OBi202

OBi3 Series – OBi300, OBi302

 

        

                                                                                    Version 01092013 – September 2013


Introduction   6

Audience  6

Where to Go for Help  6

Notational Conventions  6

Introduction to OBi Devices  8

Physical Interfaces of the OBi Device  10

Overview of the OBi Device Physical Interfaces  10

Connecting Power to the OBi Device  10

LED Description and LED Behaviour  11

Internet Connection Set-Up and Configuration   13

PHONE Port Set-Up and Configuration   13

Using the OBi as a Paging System    13

Primary Line  14

LINE Port Set-Up and Configuration   15

Features Available on the OBi2 Series and OBi3 Series Models  15

Sharing Files on an External USB Storage Device  15

IP Routing and LAN Switching Features (OBi202 and OBi302 Only) 16

End User Features Available on the OBi 20

OBiTALK Web Portal: 20

OBi Circles of Trust  20

OBiON iPhone & iPod Touch + Android Smart Phone Apps  20

OBiAPP for PC Soft Phone App  20

OBi Works with Your Existing Services  20

Bridge Your Services for Optimum Savings & Convenience  20

Call Forwarding   20

Caller ID – Name & Number  21

Call Waiting   21

3-Way Calling   21

Call Transfer (Attended) 21

Nordic Style Feature Invocation   22

Caller ID Block (Anonymous Calling) 22

Automatic Call Back (Call Return) 22

Repeat Dialing   22

Anonymous Call Block  22

Do Not Disturb  22

Message Waiting Indication – Visual and Tone Based   23

Speed Dialing of 99 OBi Endpoints or Numbers  23

PHONE 1/2 Collaborative Features (OBi202 and OBi302 Only) 23

Star Code Features  24

Call Forward Numbers  26

Configuration and Management Interfaces of the OBi Device  27

Telephone-IVR-Based Local Configuration   27

System Level Configuration Options  28

Network Related Configuration Options  29

Router Related Configuration Options (OBi202 and OBi302 Only) 30

OBiWiFi Network Related Configuration Options (OBi2 Series and OBi3 Series Only) 31

SIP Service Provider Configuration Options  32

OBiTALK Configuration Options  37

Auto Attendant Configuration Options  38

LINE (FXO) Port Configuration Options  39

Customized AA Prompt Recording Options  40

Web Server-Based Local Configuration   41

Web Page Conventions and Icons & Buttons: 42

Firmware: Local OBi Device Update and Management  43

Updating Firmware: 43

Possible Error Messages on Firmware Update Failure: 44

Customized AA Prompts Backup & Restore: 44

Configuration Backup & Restore: 44

Reset Configuration to Factory Default  45

Zero-Touch, Massive Scale Remote Provisioning: 45

ITSP Quick Start Setup Wizard (OBi100 and OBi110) 46

ITSP Quick Start Setup Wizard (OBi202, OBi302) 49

Status Pages  53

System Status  53

LAN Status (OBi202/OBi302 only) 57

Call Status  59

Call History  60

Services, Phone & Line Status  61

Router Configuration (OBi202, OBi302 Only) 64

WAN Settings  64

LAN Settings  68

DHCP Reservation   71

Firewall and DMZ  72

Port Forwarding   73

QoS Settings  74

OBiWiFi Wireless USB Adapter  77

WiFi Settings  78

WiFi Scan   80

System Management Features of the OBi Device  81

Network Settings  81

Automatic Firmware Update & Provisioning   85

Device Administration   91

Device Update  93

SIP Service Provider Features of the OBi Device  93

SIP Registration   94

SIP Outbound Proxy Server  94

DNS Lookup of SIP Servers  94

NAT Traversal Considerations  95

SIP Proxy Server Redundancy and Dual REGISTRATION   95

SIP Privacy  96

STUN and ICE  97

ITSP Driven Distinctive Ringing   97

RTP Statistics – the X-RTP-Stat Header  98

Media Loopback Service  98

Google Voice Service  108

Using SPn as a Proxy for a SIP IP Phone  118

OBiTALK Service Settings  119

Auto Attendant Service  123

Automated Attendant  123

AA Callback Service  123

User Recorded Prompts  124

Customizing AA Prompt Lists  124

Voice Gateways  130

Trunk Groups  132

OBiBlueTooth   133

Pairing OBiBT with Mobile Phone  133

OBiBlueTooth Call Features  134

Phone Interface Features of the OBi Device  138

Repeat Dialing Service  138

Telephone Line Interface Features of the OBi Device  150

Line Port Status Event Package  150

Codec Profile Features of the OBi Device  156

Tone & Ring Patterns  163

Tone Profile Features of the OBi Device  163

Tone Examples: 165

Ring Profile A & B Features of the OBi Device  169

Star Code Profile Features of the OBi Device  175

Star Code Script Variables (VAR) 175

Star Code Script Actions (ACT) 176

Star Code Script Format  177

Star Code Script Examples  177

User Settings Features of the OBi Device  181

Speed Dial Numbers  181

Using Speed Dial Number as Ad Hoc Gateway  181

User Defined Digit Maps  182

Sharing Files on an Attached External USB Storage Device (OBi202 Only) 183

File Sharing Settings  183

File Explorer  188

OBi Call Routing and Digit Map  191

Trunks, Endpoints, and Terminals  191

Supported 2-way Call Bridges on the OBi Device  191

Call Routing – The OBi Way  192

Inbound Call Route Configuration   193

Outbound Call Route Configuration   195

Digit Map Configuration   197

Digit Map Rules and Elements  197

Matching Against Multiple Rules in Digit Map  199

Invoke Second Dial Tone in Digit Map  201

Change Inter-digit Long Timer Dynamically After Partial Match   202

User Defined Digit Maps  202

A User Defined Digit Map For IPv4 Dialing   202

Specifications & Environmental Characteristics of the OBi Device  204

 


 

 

Introduction

Audience

Cloud Service Providers and Managed Service VARs

 

Note to End Users

End users are highly encouraged to use the OBiTALK web portal to configure and manage their OBi devices.  The reason for this is two-fold.  One, the major benefits afforded by the OBi devices are available to be turned on, set-up and modified from within the portal.  What’s more is the application of the functional configuration is controlled by device configuration files tightly integrated with the settings configured by the OBiTALK portal and cloud-based applications managed by Obihai which make possible the device’s “plug-n-play” operation.

 

Where to Go for Help

Obihai has a number of options available to customers who are seeking help regarding their Obihai products.

Obihai Web Site:

1.       Obihai Support Web Site:  http://www.obihai.com/support.html

On this web site visitors will find links to the OBiTALK forum, Documents and Downloads, Tools Tips and Tricks as well as an FAQ / Knowledge Base.

2.       Enter a Support Request at:  http://www.obihai.com/supportTicketForm.php

3.       Go to the OBiTALK forum at:  www.obitalk.com/forum

4.       E-mail the Obihai Support Team at: support@obihai.com

 

Notational Conventions

An OBi device configuration parameter and value is represented in the style listed below:

Group Name::ParameterName = Parameter Value

Group Name is the heading of the parameter group on the left side panel of the device configuration web page and may contain spaces. When a group heading has more than one level, each level is separated with a -, such as

Services Providers - ITSP Profile A – SIP::

ParameterName is the name of the parameter as shown on the web page and MUST NOT CONTAIN ANY SPACES. Parameter Value is the literal value to assign to the named parameter and may contain spaces. Group Name or its top level headings may be omitted when the context is clear.  Examples:

                SP1 Service::AuthUserName = 4082224312

                ITSP Profile A - SIP::ProxyServer = sip.myserviceprovider.com

 

 

 

The OBi110 LINE Port and OBiLINE USB to FXO Adapter

A built-in LINE port is available only on the OBi110 model.  For OBi models that have a USB Port, an OBiLINE USB to FXO adapter accessory may be attached to provide an additional LINE port. As such, references in this document that describe configuration or behavior of the LINE port or “Li” interface apply to the OBi110 or devices with an OBiLINE USB to FXO adapter attached.

 

                    

OBiLINE USB to FXO Adapter

Introduction to OBi Devices

Built with a high-performance system-on-a-chip platform to ensure high quality voice conversations, OBi devices are dedicated systems targeted at applications for voice over IP services.  OBi devices have high availability and reliability because they are always-on to make or receive calls.  With an OBi device, a computer is not required and a computer does not need to be on to talk to people.  To get started, all you need is a phone, power and a connection to the Internet.

OBi Devices:

Model

VoIP Account Support

(SIP or Google Voice)

OBiTALK Support

Phone Port(s)

Line Port

Ethernet Port(s)

USB

Port

OBi100

Yes – 2 Accounts

Yes

1

0

1

0

OBi110

Yes – 2 Accounts

Yes

1

1

1

0

OBi200

Yes – 4 Accounts

Yes

1

0*

1

1

OBi202

Yes – 4 Accounts

(SIP only)

Yes

2

0*

2

1

OBi300

Yes – 4 Accounts

Yes

1

0*

1

1

OBi302

Yes – 4 Accounts

(SIP only)

Yes

2

0*

2

1

 

* You may connect an OBiLINE USB to FXO adapter to the USB Port of the OBi device to provide an extra Line port. In that case, many of the Line Port related features and configuration parameters described in this guide will be applicable on that device.

 

OBi Devices Are Complemented by Other OBi Products & Services

OBiTALK:  A customer portal for device management allowing members to add people and associated OBi endpoints to “circles of trust” such that additional functionality can be shared amongst authorized users. The OBiTALK portal is also where members can download the OBiAPP and OBiON applications for PCs and the iPhone, iPad, iPod touch & Android devices, respectively.

OBiON for iPhone, iPad, iPod touch & Android Devices:  An application for iPhone, iPad, iPod touch and Android devices which makes possible placing and receiving calls to/from other OBi endpoints.

OBiAPP for PC:  An application for a PC that facilitates placing and receiving calls to/from other OBi endpoints.

 

     


 

Key Features of the OBi Voice Service Bridge / Telephone Adapter:

·         Google Voice Support for Up to Four (4) Google Accounts – 2 on the OBi1 Series, 4 on the OBi2 Series

- Google Voice Support Not Available on the OBi3 Series

·         SIP Service Provider Support for Up to Four (4) SIP Accounts – 2 on the OBi1 Series, 4 on the OBi2 and OBi3 Series

·         Any Available Service Can be Accessed from Each Phone Port Independently

·         Aggregation and Bridging of SIP and/or Google Voice, OBiTALK & Land Line (POTS) Services**

·         Automatic Attendant for Simplified Call Routing (AA)

·         Call Back Service – Automatic Call Back to Connect User to the AA to Make a New Call or Ring the Attached Phone

 

** Land line available on OBi110 or with OBiLINE accessory (OBiLINE works with OBi2 and OBi3 Series devices only.).

 

OBiTALK Web Portal Integration

·         Configuration and Management of OBi Endpoints

·         Download OBi Client Applications for PCs, Mobile Phones & Internet Devices

·         Creating & Joining Circles of Trust So You Can Share Your OBi

·         Setting Up Your OBi Endpoint Speed Dial Directory

Configurable to Work with Any SIP Compliant Internet Telephone Service or Google Voice Communications Service

Configurable to Work with Most Loop Start Analog Telephone Lines

Analog Phone & Telephone Line Impedance Agnostic

Robust Telephony Features:

·         Message Waiting Indication - Visual and Tone Based

·         Speed Dialing of 99 OBi Endpoints or Numbers

·         Three Way Conference Calling with Local Mixing

·         Hook Flash Event Signaling

·         Caller ID – Name & Number

·         Call Waiting

·         Call Forward - Unconditional

·         Call Forward on Busy

·         Call Forward on No Answer

·         Call Transfer         

·         Anonymous Call

·         Block Anonymous Call

·         Do Not Disturb

·         Call Return

·         Repeat Dialing

Powerful Call Routing & Voice Service Features:

·         SIP Support for Voice and Fax Over IP from Internet Telephony Service Providers

·         OBiTALK Managed VoIP Network for OBi Endpoint Devices & Applications

·         High Quality Voice Encoding Using G.711, G.726, G.729 and iLBC (OBi200/OBi202/OBi300/OBi302 only) Algorithms

·         Recursive Digit Maps & Associated Call Routing (Outbound, Inbound)

Physical Interfaces of the OBi Device

Overview of the OBi Device Physical Interfaces

                     

Top Views of the OBi100, OBi110, OBi200/300 and OBi202/OBi302

LED Order (Left to Right): Power Status – Internet Port Activity – LAN Port Activity (OBi202) – PHONE Status – LINE Status (OBi110)

 

       

Rear Views of the OBi100, OBi110, OBi200/300 and OBi202/OBi302

Port Order (L-to-R): LINE Port (OBi110) – PHONE Port(s) – LAN Port (OBi202/OBi302) – Internet Port – 12v DC Power Jack

 

OBi Device Feature Comparison

- Up to 2 OBiBT devices may be used (USB hub required).

- FXO connectivity may be added to OBi2 and OBi3 Series devices with the OBiLINE USB to FXO adapter.

 

 

Connecting Power to the OBi Device

Connect the supplied 12-volt power adapter to the OBi device and the wall outlet or working power strip.  Only use the power adapter supplied with the original packaging to power the OBi device.  Use of any power adaptor other than what was provided with the OBi will void the warranty and may cause the unit to not function at all or cause undesired operation.

LED Description and LED Behaviour

There are four (4) LED lights on the top of the OBi.  They are used to provide the user with a visual indication of the working order and general status of key functional aspects of the OBi device.  Under normal operating conditions the LEDs should show green (solid or blinking) signals.

Here below, are specific details/explanation of the OBi LED description and behaviour.

LED Icon

Light Behavior

What It Means

Off

The OBi is not receiving power.

Solid Green

The OBi is operational.

Flashing Green

The OBi is looking for a DHCP IP address.

Flashing Orange

The OBi is upgrading. DO NOT remove power!

Solid Red

The OBi is non-operational.

LED Icon

Light Behavior

What It Means

Flashing Green (Intermittent)

Light flashes when there is data activity on the OBi Internet Ethernet port.

Flashing Green (Intermittent)

Light flashes when there is data activity on the OBi LAN Ethernet port. (OBi202 Only)

LED Icon

Light Behavior

What It Means

OBi100 & OBi110:

 

 

OBi202 & OBi302:

 

 

 


OBi200/OBi300:

Off

The port is not enabled. Otherwise:

-          If the Primary Line is the PSTN LINE, indicates OBiTALK service is not available.

-          If Primary Line is SP1/SP2/OBiTALK, indicates the corresponding primary service is not available (but the secondary services may still be available).

Solid Green

The phone is ready to be used:

-          If the Primary Line is the PSTN LINE, indicates OBiTALK service is available.

-          If the Primary Line is SP1/SP2/OBiTALK, indicates the corresponding primary service is available.

Flashing Green

The phone is in use.

Fast Flashing Green

The phone is ringing.

 

Programmable using the phone port’s MWILedTimer parameter

Available on Obi2 Series and Obi3 Series Only

New voicemail available (MWI)

LED Icon

Light Behavior

What It Means

OBi110 Only

Off

The port in not enabled.

Solid Green

The line is ready to be used.

Flashing green

The line is in use.

Fast Flashing Green

The line is ringing.

 

LED Pattern When Hardware Reset Button Is Pressed for Ten (10) Seconds:

Power LED blinks green slowly for 5 seconds and fast for 4 seconds preceding unit reboot.

 


 

Internet Connection Set-Up and Configuration

Connect one end of an Ethernet cable to the OBi INTERNET port and the other end of the Ethernet cable to an Ethernet port on your Internet router or Ethernet switch. By default the OBi will request an IP, DNS and Internet (WAN) Gateway IP addressing via DHCP. 

PHONE Port Set-Up and Configuration

A phone has a very basic UI (User Interface) for I/O (Input / Output) of signalling or control messages. 

The OBi PHONE port supports input signalling and control messages comprised of: On Hook, Off Hook, Hook Flash, DTMF tones.

The OBi PHONE port supports output signalling and control messages comprised of: Caller ID/CWCID, MWI, DTMF/Tone, Ring, Pol-Rev, CPC, Power Denial.

The OBi PHONE port has a Maximum Sessions capacity of two (2).  This is not configurable.

The OBi PHONE port will reply BUSY to a new incoming call when:

§  The PHONE port already has 2 calls in session.

§  The PHONE port is ringing the phone.

§  The phone is in a dialing or fast busy “Invalid” state.

§  The OBi is already in a FAX call.

The OBi PHONE port supports Call Waiting when a 2nd call is an inbound call:

§  A Hook-Flash (or depressing the Flash button) invokes switching between two (2) calls.

§  When the OBi PHONE port goes On-Hook this will end current call and invoke a ring for the holding call.

The OBi PHONE port supports 3-way Calling when the second call is an outbound call.

On the first Hook-Flash during an active call the OBi can make a second outbound call.

On the second Hook-Flash, the first call and the second outbound call are placed in a conference.

To remove the second conferenced party, invoke a third Hook-Flash.

When the OBi goes On-Hook during a 3-way Call, this will become a transfer when 2nd (outbound) call is ringing or connected.  If the 2nd (outbound) call does not succeed, e.g. no answer or busy, then the OBi PHONE port can go to an On Hook state and will ring as the holding call is still on the line, or simply Hook-Flash to resume the first call.

 

The OBi PHONE port can select from the following services to which it can complete a call: SP1 Service (SP1), SP2 Service (SP2), SP3 Service (SP3), SP4 Service (SP4), OBiBlueTooth 1 Service (BT1), OBiBlueTooth 2 Service (BT2), OBiTALK Service (PP1), and PSTN Line (LI1).

PHONE PORT::DigitMap

PHONE PORT::OutboundCallRoutes

PHONE PORT::CallReturnDigitMaps

 

Using the OBi as a Paging System

You may connect the OBi PHONE port to an external PA system via an RJ11-to-Line-Out connector (available at many popular electronics shops), and enable the PHONE port option UseForPagingOnly. In this configuration, the phone port is expected to be “off-hook” all the time.  The OBi will automatically answer incoming calls.  It will not accept call-waiting. When the phone port goes from on-hook to off-hook, in case the user needs to dial * * * to invoke the IVR, the OBi will play a dial tone for 5 seconds. After 5 seconds the OBi will turn silent and be ready to accept an incoming call to page.

 

Primary Line

By default, devices which come with an analog (PSTN) line port will use this as the Primary Line for outbound calls made from the PHONE port and via the OBi Auto Attendant.  This means that when you dial a new number using the AA, you do not need to first dial a service route access code.  You can select the Primary Line for the PHONE port and for the AA, respectively, using the parameters PHONE Port::PrimaryLine and Auto Attendant::PrimaryLine.

Depending on the device model, you may add up to two (2) or four (4) SP VoIP services to the OBi, and attach a PSTN line to the LINE Port as an additional voice service.  The VoIP services can be SIP-based services or the Google Voice service (SIP only on OBi302 and OBi300).  In addition, all device models come with the free OBiTALK (peer-to-peer) service. In this document we sometimes refer to any one of these voice services as a trunk. A trunk group (TG) is a (comma-separated) ordered list of trunks. If a TG is selected for making an outbound call, the OBi will pick the first available member in that trunk group for the call. Up to four (4) TGs can be defined in an OBi (see the section Trunk Groups for detail).

You can make one of the available trunks or TG1 as the Primary Line for outbound calls. The Primary Line for the PHONE port(s) and the Auto Attendant is configured via the OBi device management web page described herein or the OBiTALK Device Configuration VoIP Service Provider set-up screen also gives the user the option to select a trunk or TG1 as the Primary Line.  The list below summarizes the choices available for selection as the primary line:

 

When you want to make a call via a service that is not the Primary Line, you will need to dial that service’s access code before the destination number. 

The default service route access codes are defined as:

·         ** 1 : SIP Service Provider 1  or Google Voice Service 1 (SP1)

·         ** 2 : SIP Service Provider 2 or Google Voice Service 2 (SP2)

·         ** 3 : SIP Service Provider 3  or Google Voice Service 3 (SP3)

·         ** 4 : SIP Service Provider 4 or Google Voice Service 4 (SP4)

·         ** 8 : PSTN Line Port Service (LI) on OBi1101

·         **70: PSTN Line Port Service (LI) on OBi200/OBi202/OBi300/OBi3021 Requires OBiLINE Accessory

·         **8 or **81: OBiBlueTooth 1 Service (BT1)1

·         **82: OBiBlueTooth 2 Service (BT2)1

·         ** 9 : OBiTALK Network (PP)

Service route access codes for calling from the PHONE port can be customized if necessary by modifying PHONE Port::DigitMap and PHONE Port::OutboundCallRoute.  Service route access codes for calling via the Auto Attendant can be customized if necessary by modifying Auto Attendant::DigitMap and Auto Attendant::OutboundCallRoute.

Note: Occurrences of (Mpli) and pli are substituted internally with the corresponding abbreviated trunk name of the selected primary line.

LINE Port Set-Up and Configuration

Like a PHONE port, a LINE port has a basic UI (User Interface) for I/O (Input / Output) of signalling or control messages:

The OBi LINE port supports the following inputs: DTMF, Polarity, CPC, Caller ID, Ring, Tone

The OBi LINE port supports the following outputs: DTMF/Tone, On Hook, Off Hook, Hook Flash*

The OBi LINE port will assume a call is Connected on the following conditions:

End of dialing for outbound calls

Off-hook for inbound calls

The OBi LINE port will assume a call is Disconnected on the following conditions:

Power Down, CPC, Long Silence, or Disconnect Tone

Note:  The OBi LINE port and system logic will not attempt to invoke or interpret PSTN supplementary services.  This is directly between the user and the Phone Company.

·         To signal hook-flash to the PSTN Line during a call from the phone attached to the PHONE port, Phone PORT::HookFlashHandling must be set to Send Flash Hook to PSTN

 

Features Available on the OBi2 Series and OBi3 Series Models

Sharing Files on an External USB Storage Device

The OBi2 Series models have a USB port that can be attached to an external USB storage device, such as a USB flash drive or USB hard disk drive. The device’s native web server includes functionality for browsing the contents on the attached USB device and sharing them selectively with other parties.

There are three levels of access to an attached USB storage device, admin, user, and anonymous. Admin and user level access are protected by a User ID and Password. The admin will have full access while a user level access can be restricted. Anonymous access is limited to read-only without being prompted by the OBi device to enter a User ID or Password. To have admin level access, one must login with the User ID “admin” and provide the corresponding password. To login as a user, one must login with a valid User ID and provide the corresponding password. Up to 10 User IDs can be specified in the OBi device’s configuration for user level access, and each User ID can be enabled individually and assigned a different set of restrictions with the following attributes:

 

Use the following URLs on a web browser to launch the OBi File Explorer:

 

The File Explore can be launched from either the WAN or LAN side of the OBi. The WAN side access can be disabled in the configuration.

 

IP Routing and LAN Switching Features (OBi202 and OBi302 Only)

OBi202 and OBi302 have two Ethernet ports labelled as the Internet port and the LAN port. The OBi works as a router by default.  All the native voice services and features use the WAN port only when the OBi202/OBi302 is in router mode. The OBi can also be set to work as a 3-port switch (a.k.a. Bridge mode), by changing its OperationMode parameter from Router to Bridge.  Note: One of the switch ports is for OBi202/OBi302 internal use only.

IP Routing Features

In router mode we refer to the network connected to the OBi Internet Port as the WAN side of the OBi202/OBi302, and the network connected to the OBi LAN Port the LAN side of the OBi. The WAN side may be connected to another Ethernet switch or directly to an access device such as a cable or DSL modem for Internet access. The OBi202/OBi302 routes traffic between the LAN side and the WAN side, thus allowing the devices (such as PCs) attached to the LAN side to share Internet access. The OBi202/OBi302 supports subnet masks as big as 255.255.255.0 to accommodate up to 253 IP addresses on its LAN side subnet.

In addition to being a NAT (Network Address Translation) router, the OBi202/OBi302 includes a DHCP server, a DNS forwarder and a basic firewall. It supports port forwarding, DMZ, QoS, and VLAN (802.1q). The maximum routing throughput between the WAN and the LAN side is approximately 30 Mbps.  This speed can be achieved when there are no active calls in the system. Otherwise the throughput will be limited to a slower speed to accommodate the load for voice processing. Note that if the WAN side is connected to an Internet access device directly, then the throughout could be further limited by the speed of the Internet uplink and downlink.

The OBi202/OBi302 will acquire its WAN side IP address using one of the following methods: Static Address Assignment, DHCP, or PPPoE. By default, the OBi202/OBi302 acquires its WAN side IP address using DHCP.  Also by default, the OBi202/OBi302’s own DHCP server is enabled to support LAN side clients, e.g. PCs. The default LAN side IP address of the router is 192.168.10.1.

Incoming packets receiving from the WAN side are forwarded by the router according to the following flow:

§  If firewall is enabled, discard the packet if it is rejected by any one of the active firewall components

§  If the sending host address matches a valid entry in an internal host binding table, queue the packet for local processing. This binding table is updated by the router with an internal algorithm.

§  If the sending host address matches a valid entry in an internal NAT binding table, forward the packet to the corresponding LAN IP address. The NAT binding table is updated by the router with an internal algorithm.

§  If the receiving port and protocol matches a reserved pair to support an internal process (e.g. TCP Port 80 for the OBi202 web server process), queue the packet for local processing.

§  If the receiving port and protocol matches a port forwarding rule, forward the packet to the LAN IP address according to that rule.

§  If a DMZ host is configured, forward the packet to that LAN IP address.

§  Queue the packet for internal processing.

 

DHCP Server

By default, the built-in DHCP server is enabled on the OBi202/OBi302. It assigns IP address, network mask, DNS server and default gateway address to the DHCP clients on the LAN side. The default gateway and DNS server have the same IP address as the LAN side IP address of the router. In the DHCP server configuration, you may select the range of client IP addresses to give out the Lease Time and the Local Domain Name. Furthermore, by using the DHCP reservation feature, you may reserve specific IP addresses for some devices with specific MAC addresses.  With this, those devices can always be assigned the same IP addresses reserved for them each time they make a request to the DHCP server.  See the LAN Settings and DHCP Reservation sections for more details.

 

Firewall

The firewall protects local processes and LAN side clients against certain basic threats from the WAN side (or the Internet), such as port scanning and a DOS (Denial of Service) attack. The firewall settings also allow you to selectively turn on or off the following related features:

§  NATRedirection – Supports NAT Redirection (a.k.a NAT Loopback or Hairpin) if enabled (default is disabled).

§  DRDOSAttackProtection – Protects against DOS attack if enabled (default is disabled).

§  VPNPassThrough – Blocks all VPN traffic if disabled (default is enabled).

The settings of these features will take effect only if firewall is enabled. Otherwise, they will take on their respective default values (that is, no NATRedirection or DRDOSAttackProtection and VPNPasssThrough is allowed).

 

Port Forwarding

Up to 20 port forwarding rules may be defined on the OBi. For each rule a range of ports and a designated receiving LAN IP address must be specified such that incoming traffic arriving at any of those ports on the WAN side are forwarded to the same port at the designated IP address on the LAN side. You may also specify for each rule if it should only apply to packets transported over UDP, TCP or both.

 

DMZ

The DMZ host in the router is the default LAN client address to which a packet received from the WAN side is forwarded when the router fails to find a matching LAN IP address or matching local process to forward the packet to. Note if firewall is enabled, that the packet is still subject to firewall inspection before forwarding to the DMZ host.

 

QoS

QoS (Quality of Service) refers to the prioritization of network traffic based on the type of traffic. For example, time critical traffic such as VoIP may be allocated the highest priority so they can have a better chance of on time delivery to the destination.  On the OBi202, QoS policy applies to upstream traffic (LAN-to-WAN) only.  Downstream QoS is entirely up to the ISP / upstream routers and switches. The upstream traffic is prioritized according to its type of service as indicated by the DiffServ/TOS bits in the IP header of each packet. In the QoS settings, you may map the 64 possible types of service to one of the three priority classes: High, Medium and Low.  You may also specify the guaranteed minimum upstream bandwidth for each priority class. LAN side clients indicate the desired priority class of their outbound packets to the router by marking the DiffServ/TOS bits of their packets accordingly. See the QoS Settings section for more details.

In addition to the three priority classes, a fourth priority class known as the Restricted class is available. The Restricted class has the highest priority among the four classes. The guaranteed bandwidth for the Restricted class is allocated separately with its own parameter in the configuration. 

Note that the total guaranteed bandwidth allocated to all the four priority classes is equal to the total available uplink bandwidth, which must be specified correctly in the UpStreamBandwidth parameter in the QoS settings for QoS to work properly.

 


 

VLAN Support in Router Mode

In router mode, the OBi202/OBi302 can support VLAN (802.1Q) on the WAN side. When VLAN is enabled, incoming packets from the WAN side not belonging to the same VLAN are dropped, while all outgoing packets to the WAN side are tagged with the configured VLAN ID.  The VLAN support is transparent to the devices on LAN side.  The router removes the VLAN tag when forwarding packets to the LAN side.

 

LAN Switching Features

Instead of acting as a router, the OBi202/OBi302 can be set to work as a 3-port switch. One of the ports is internal and is used by the OBi202/OBi302 CPU only, while the two external ports (labelled as Internet and LAN) can be connected to other devices. This mode of operation is known as the bridge mode. In this mode, all the router features, such DHCP server, firewall and port forwarding, will not take effect. The QoS policy in this case is hardwired such that the native voice and related traffic will always have highest priority (this behavior is not configurable). Furthermore, accessing the OBi device management web pages from either of the two external ports is always allowed.

 

VLAN Support in Bridge Mode

When VLAN is enabled, packets sent to the OBi not belonging to the same VLAN are dropped, while packets sent by the OBi are tagged with the configured VLAN ID. The packets switched directly between the external ports, on the other hand, are not modified by the OBi.


 

End User Features Available on the OBi

OBiTALK Web Portal:

The OBiTALK Web Portal allows you to manage your OBi endpoints and their relation to other endpoints in your Circle of Trust. OBiTALK is a web portal and OBi configuration utility which helps OBi users configure devices for optimum savings and access applications which make using OBi with even more convenience. 

OBi Circles of Trust

The OBiTALK Web Portal is also where you can set-up Circles of Trust. The Circles of Trust provide a means to team-up with other people with OBi devices and endpoints so that everyone’s calls can be made as inexpensively as possible.

OBiON iPhone & iPod Touch + Android Smart Phone Apps

After setting up an account and logging in to the OBiTALK portal, users may download applications for their iPhone and Android smart phones. 

OBiAPP for PC Soft Phone App

After setting up an account and logging in to the OBiTALK portal, users may download applications for their iPhone and Android smart phones.

OBi Works with Your Existing Services

If you do not want to configure a new service in order to make free calls using your Internet connection you can simply plug in your existing analog line from your telco phone service or connect the line coming from an VoIP service (from an ATA or cable EMTA) to the OBi.  Connect your telephone to the OBi’s phone port and you are ready to call other users’ endpoints on the OBiTALK network.

Bridge Your Services for Optimum Savings & Convenience

With the OBi device, you can bridge multiple services to route calls in the most efficient cost-effective way.  You can connect your telco phone service to the OBi at your house and use your PC or Apple iPhone, iPod touch or Android Smart phone to bridge a call from the OBiTALK network to the phone landline or Internet phone service connected to the OBi device at home.

Call Forwarding

Call Forwarding allows you to send incoming calls to another number of your choosing.  Calls can be forwarded to a number reachable from the landline service, VoIP service or OBiTALK network.  The following types of call forwarding are possible with the OBi:

Call Forward ALL:  When you use Call Forward ALL, all calls are immediately forwarded to the number you indicate when you turn on the feature.  To enable Call Forward ALL, from a phone attached to the OBi, dial *72. You will be prompted to enter the number to which the calls will be forwarded. Dial the number plus the # key and a confirmation tone will be heard. To disable Call Forward ALL, dial *73.  A confirmation tone will be heard.

Call Forward on Busy: When you use Call Forward on Busy, all calls are forwarded to the number you indicate only when you are already engaged in a call with your phone attached to the OBi.  To enable Call Forward on Busy, from a phone attached to the OBi, dial *60. You will be prompted to enter the number to which the calls will be forwarded.  Dial the number plus the # key and a confirmation tone will be heard. To disable Call Forward on Busy, dial *61. A confirmation tone will be heard


 

Call forward on No Answer:  When you use Call Forward on No Answer, all calls are forwarded to the number you indicate only when you do not answer the call with your phone attached to the OBi.  To enable Call Forward on No Answer, from a phone attached to the OBi, dial *62. You will be prompted to enter the number to which the calls will be forwarded.  Dial the number plus the # key and a confirmation tone will be heard.  To disable Call Forward on No Answer, dial *63.  A confirmation tone will be heard.

Caller ID – Name & Number

Caller ID allows you to see the number and (if available) the name of the person calling you.  You can use this information to decide whether or not to answer the call.  You must have a phone (or device) that supports caller ID to use this feature.

Call Waiting

Call waiting lets you take a second call that comes in when you are already on the phone with another party and not have to disconnect to take the new call.  When you are on the line with the first party, you will hear a tone signalling you there is a second call coming in.  To answer this call, press the “flash” button on your phone or depress and release the switch hook on the telephone.  The first party will be placed on hold and you will be connected to the second party until you press the “flash” button or depress and release the switch hook again.

Since Call Waiting can interfere with fax calls already in progress, it is advised that you configure your fax machine to dial the Cancel Call Waiting code before it dials the destination fax machine.

3-Way Calling

3-Way Calling allows you to talk to two parties at the same time with everyone on a telephone at a different location. To use 3-Way Calling, when you are in a call with another party and want to add a second to the conversation, press the “flash” button or depress and release the switch hook on your phone.  You will be presented with a second dial tone and the first party will be placed on hold.  Dial the second party.  When they answer, you will be able to inform them that you intend to connect them with the first party (now on hold) and have a conference.  At this point press the “flash” button or depress and release the switch hook on your phone.  This will connect the first party, the second party and yourself.  You can all continue to talk together. 

Call Transfer (Attended)

You can transfer a call to a third party using the attended transfer capabilities of the OBi.  To use Attended Call Transfer, while in a call with the party who will be transferred, press the “flash” button or depress and release the switch hook on your phone.  You will be presented with a second dial tone. The party who will be transferred will be placed on hold.  Dial the transfer target.  When the transfer target answers, you will be able to inform them that you intend to connect them with the party on hold.  At this point press the “flash” button or depress and release the switch hook on your phone.  This will connect the party to be transferred, the transfer target and yourself.  You can continue to talk together, as this is now a 3-way call, or you can hang up the phone and the other two parties will remain connected.

 


 

Nordic Style Feature Invocation

In the above description of call waiting, 3-way calling, and call transfer operations, the way the features are invoked is referred to as N. America style. In Nordic regions (such as Sweden, Norway), the same features are invoked by hook flashing followed by a digit 0, 1, 2, 3, or 4 to more precisely control which operations to apply to the calls. For these regions, the phones may also be equipped with an R button for hook flashing. The commands issued to the OBi are referred to as R0, R1, R2, R3, R4, and R5. Here is a summary of the operations:

Commands

Operations

Scenarios

R0

Reject the 2nd incoming call

1st call connected, 2nd call ringing

R1

End the 1st call. Resume or answer the 2nd call

1st call connected, 2nd call on hold or ringing

R2

Hold 1st call. Resume or answer the 2nd call (swap calls)

1st call connected, 2nd call on hold or ringing

R3

Keep the 1st call. Resume or answer the 2nd call (conference)

1st call connected, 2nd call on hold or ringing

R4

Transfer 2nd call peer to the 1st call peer

1st call connected, 2nd call on hold or connected

 

To select the Nordic style of feature invocation, set the parameter PHONE Port::CallCommandSignalMethod to “Nordic Regions (R1, R2, …)”. The default is: N. America.

Caller ID Block (Anonymous Calling)

Caller ID Block allows you to mask your name and number information from appearing on the phone you are calling.  To use Caller ID Block for one call only, dial *67 and then the destination number.  To use Caller ID Block on a persistent basis, dial *81 from the handset attached to the OBi.  All calls will use the Caller ID Block feature until you cancel the Caller ID Block.  To cancel Caller ID Block, dial *82 from the handset attached to the OBi.

Note: This service feature requires ITSP support. While most ITSP services support this service feature, at present, Caller ID Blocking is NOT available with Google Voice service.

Automatic Call Back (Call Return)

Automatic Call Back, also called Call Return can be used to call back the last caller who called you without actually dialing their number.  To use Automatic Call Back, from the phone attached to the OBi, dial *69.  The OBi will then attempt to use the previous callers Caller ID information to make the call.

Repeat Dialing

Repeat Dialing is useful when you call a number that is busy and you want to keep trying so that your call gets through when the far end is available.  Repeat dialing will continue to try the last number until the OBi device can complete the call or Repeat dialing is cancelled.  To enable repeat dialing, from the phone attached to the OBi, dial *05 and hang up.  To cancel repeat dialing, from the phone attached to the OBi, dial *06.

Anonymous Call Block

Anonymous Call Block allows you to block calls from incoming callers when there is no identifying caller ID name or number.  Incoming calls will be presented with a busy signal.  To use Anonymous Call Block, from the phone attached to the OBi, dial *77.  To cancel Anonymous Call Block, from the phone attached to the OBi, dial *87.

Do Not Disturb

Do Not Disturb (DND) allows you to set the phone to immediately forward calls made to your OBi to the number set-up as your voicemail number / account.  If no voicemail account is set-up, the OBi will return a busy signal to the caller until you turn off DND. To turn on DND, from a phone attached to the OBi, dial *78. To turn off DND, from a phone attached to your OBi, dial *79.

Message Waiting Indication – Visual and Tone Based

Message Waiting Indication allows you to be notified when there is a new voice message for you.  The OBi supports both Visual and Tone based Message Waiting Indication.  With Tone-based Message Waiting Indication, you will know there is a message for you when you hear a “stutter” dial tone right when you first pick up the phone to make a call.  Typically, this stutter tone will be removed once you listen to your message(s).  Visual-based Message Waiting Indication will turn on a light or screen icon on your phone (or phone base station) when there is a message waiting for you.  Typically, this light or icon will go dark when you have listened to your new message(s).

Speed Dialing of 99 OBi Endpoints or Numbers

The OBi device supports Speed Dialing of 99 numbers.  These numbers can be associated with phones reachable via an Internet or landline service or the OBiTALK network.  Be careful with the Speed Dial Set-Up as this will conflict with the Speed Dials set-up on the OBiTALK portal.  The Speed Dials that are set-up on the OBiTALK portal will always overwrite anything set-up via the phone connected to the OBi.

 

PHONE 1/2 Collaborative Features (OBi202 and OBi302 Only)

While PHONE 1 and PHONE 2 can function independently of each other, the OBi202 and OBi302 also offer some collaborative features to let the two phone ports work together as a mini phone system.

With the factory default digit map and call routing rules, you can dial a single “#” (pound/hash) digit to call from one phone port to ring the other phone port. Depending on the current state of the called phone, one of the following can happen:

  1. If the called phone is idle (on-hook), it will ring normally with a special Caller-ID that indicates the call is from the other PHONE Port.
  2. If the called phone is already on a call, the calling phone will barge in to join the call.
  3. If the called phone is on-hook with a call on-hold, the calling phone will pick up and resume that call.
  4. If the called phone is ringing, the calling phone will pick up and aswer that call.
  5. For all other scenarios, the calling phone will hear busy tone.

Note that you can prevent the calling phone port from doing 2, 3 and 4, as they can be disabled by setting the parameter EnablePhonePortBargeIn to false for that port. In that case, 2 will become normal call-waiting on the called phone, but the calling phone will hear busy tone for 3 and 4.

You can also transfer an external call from PHONE 1 to PHONE 2 the usual way: while connected on an external all, hook flash and dial # to ring the other phone, then hang up to transfer when the caller phone rings or answers.

For incoming calls on any trunk (SP1-4 or OBiTALK Service), one can set up the corresponding inbound call route to ring just PHONE 1 or PHONE 2 or both. The default inbound call routes are setup to ring both phone ports.

For outgoing calls, each phone port has its own digit map and outbound call route configuration, which means that you have the full flexibility in allocating trunks for making calls from each port independently. Each port may also have a different primary line assigned; the default however is to set the prmary line to SP1 for both phone ports.

 

Star Code Features

The OBi device supports service features via the handset connected to the PHONE port.  The following Star Codes can be used to access the indicated features. OBi Star Code Enabled Features Apply to All Voice Services.

*03, Request peer device to loopback media in the next outbound call 
*04, Request peer device to loopback RTP packets in the next outbound call 
*05, Tell device to periodically redial the last called number until the called party rings or answers 
*06, Cancel the last repeat dial request 
*07  Redial
*69  Call Return
*81  Block Caller ID (Persistent Mode)
*82  Unblock Caller ID (Persistent Mode)
*67  Block Caller ID (One Time)
*68  Unblock Caller ID (One Time)
*72  Call Forward All (Enter Number + #)
*73  Disable Call Forward All
*60  Call Forward on Busy (Enter Number + #)
*61  Disable Call Forward in Busy
*62  Call Forward on No Answer (Enter Number + #)
*63  Disable Call Forward No Answer
*77  Block Anonymous Calls
*87  Unblock Anonymous Calls
*56  Enable Call Waiting
*57  Disable Call Waiting
*78  Do Not Disturb – Turn On
*79  Do Not Disturb – Disable
*66  Repeat Dial
*86  Disable Repeat Dial
*74  Speed Dial Set-Up (Enter SD No. [1-99] then Tel No. + #) ∞
*75  Speed Dial Read-Back (Enter SD No.)  
*76, Clear a Speed Dial
*96, Barge In
*98, Blind Transfer
*4711, Use G711 Only on the next outbound call
*4729, Use G729 Only on the next outbound call

*28, Make OBiBT Bluetooth Adapter discoverable for the next 120s (OBI202 only) and set it as OBiBlueTooth 1*
*29, Make OBiBT Bluetooth Adapter discoverable for the next 120s (OBI202 only) and set it as OBiBlueTooth 2*

∞ Note: Be careful with the Speed Dial Set-Up as this will conflict with the Speed Dials set-up on the OBiTALK portal.  The Speed Dials that are set-up on the OBiTALK portal will always overwrite anything set-up via the phone connected to the OBi.

* Note: You must attach one and only one OBiBT dongle to the unit when using this star code; otherwise the operation will fail.

 

 


 

Call Forward Numbers

There is one set of Call Forward Settings per voice service on the OBi, such that the settings apply to incoming calls on that service only. However calls may be forwarded to numbers on the same service or on another service. Therefore each call forward number stored in the OBi configuration MUST include call routing information to let the device know which voice service should be used to forward the call to. The general format of a call forward number is:          

TK(number)

Note: TK is the abbreviated name of a voice service.

Valid values of TK are SP1 for the SP1 Voice Service (with ITSP A or B), SP2 for the SP2 Voice Service (with ITSP A or B), LI1 for the PSTN service (on the LINE Port), or PP1 for the OBiTALK Service.

The number to forward to must be in the final form that is acceptable by the service provider. OBi will not apply any Digit Map or Call Routing Rules on it.

Examples: SP1(14089991234), PP1(ob200333456)

 

You may also set the call forward number to a phone port (ph, ph1 or ph2) or the AA (aa)

Configuration and Management Interfaces of the OBi Device

Telephone-IVR-Based Local Configuration

The OBi utilizes an interactive voice response (IVR) system for both its configuration and day-to-day function.  The IVR is, in essence and automated attendant the OBi user will access to either invoke a verbal response from the OBi to provide information to the user (such as IP address) or instruct the OBi to act on the routing / placement of a call to a particular interface.  More information about the Auto Attendant IVR for OBi call processing will be provided later in the document.

There are two IVR menus.

1.       Auto Attendant IVR 1:  Referred to as “aa” (or aa1) for call processing commands.

2.       Auto Attendant IVR 2:  Referred to as “aa2” for local configuration.

If settings require reboot, it will be done automatically when quitting the IVR.

IVR (AA2) invoked by *** as default.

Tip:  By pressing the appropriate button sequence on the telephone key pad, you can barge into the next menu of the IVR or invoke a command without first waiting for the previous announcement to end. 

Main Menu configuration options are accessed by pressing * * * from a phone attached to the PHONE port of the OBi, followed by a single digit of the option number as listed below:

Selection

Announcement

What Can You Do?

                1

Basic Network Status

Your IP address and DHCP status will be read back to you.

Press 0 to repeat the information.

                 2

Advanced Network Status

Your primary & back-up DNS server, primary & back-up NTP server will be read back to you.

Press 0 to repeat the information.

                 3

DHCP Current Value

Your current value will be read back to you and you will be given the option to change the value

Press 1 to enter a new value.

Press 2 to set the default value.

Press 0 to repeat the information.

                 4

IP Address Current Value

Your current value will be read back to you and you will be given the option to change the value. If you elect to enter a new value (static IP address) DHCP will be disabled.

Press 1 to enter a new value.

Press 2 to set the default value.

Press 0 to repeat the information.

                 5

Password Current Value

Your current IVR password value will be read back to you and you will be given the option to change the value.

Press 1 to enter a new value.

Press 2 to set the default value.

Press 0 to repeat the information.

                 6

Please Wait (while OBi is checking for software update)…

This is followed by either:

-    Software Update Available. Press 1 to update software, OR

-    Software Update Not Available

 

If an update is available, press 1 to proceed with the update. The software update process will start as soon as you hang up the phone.

 

Warning: Once the software upgrade process starts, the device’s power LED will blink rapidly. Please make sure the power and network cable stay connected to the unit until the process is complete.

                8

Restore Factory Default

Press 1 to confirm device restore to factory default settings.

Press # to return to device configuration menu.

Press # # to exit IVR.

                 9

Reboot OBi Device

Press 1 to confirm device reboot.

Press # to return to device configuration menu.

Press # # or hang up to exit IVR.

                0

Additional Options

Access other configuration options of the OBi device.

Enter option followed by the # key.

 

Note for OBi202 and OBi302:  Options 1 – 4 apply to the WAN (Ethernet) interface only. These options will appy to OBiWiFi instead if the WAN (Ethernet) interface is not connected and the OBiWiFi Wireless Adapter is connected to a Wi-Fi access point. To access similar options that apply specifically to OBiWiFi, we recommend use of options 41 – 44 instead to avoid ambiguity.

 

System Level Configuration Options

Additional Configuration Options Available with the OBi IVR after Pressing * * * 0:

Selection

(Always Press “#” After Entering Selection)

Announcement

What Can You Do?

                1

Firmware Version

The current value of the firmware version will be read back.    

Press 0 to repeat the information.

Press # to enter another configuration selection.

                2

IVR Password

The current value of the IVR password will be read back.    

Press 1 to enter a new value.

Press 2 to set the default value.

Press 0 to repeat the information.

Press # to enter another configuration selection.

                3

Debug Level

The current value of the debug level will be read back.    

Press 1 to enter a new value.

Press 2 to set the default value.

Press 0 to repeat the information.

Press # to enter another configuration selection.

                4

Syslog Server IP Address

The current IP address of the syslog server will be read back.    

Press 1 to enter a new value.

Press 2 to set the default value.

Press 0 to repeat the information.

Press # to enter another configuration selection.

                5

Syslog Server Port

The current value of the syslog server port will be read back.    

Press 1 to enter a new value.

Press 2 to set the default value of 514.

Press 0 to repeat the information.

Press # to enter another configuration selection.

                813

Factory Reset just the Voice configuration parameters. Leave the Router configuration parameters unchanged

Press 1 to confirm.

Press # to enter another configuration selection

                823

Factory Reset just the Router configuration parameters. Leave the Voice configuration parameters unchanged

Press 1 to confirm.

Press # to enter another configuration selection

 

Network Related Configuration Options

Additional Configuration Options Available with the OBi IVR after Pressing * * * 0:

Selection

(Always Press “#” After Entering Selection)

Announcement

What Can You Do?

                20

DHCP Configuration

The current value of the DHCP configuration will be read back.    

Press 1 to enter a new value.

Press 2 to set the default value.

Press 0 to repeat the information.

Press # to enter another configuration selection.

                21

IP Address

The current value of the IP address will be read back.    

Press 1 to enter a new value.

Press 2 to set the default value.

Press 0 to repeat the information.

Press # to enter another configuration selection.

                22

Default Gateway

The current value of the default internet gateway will be read back.    

Press 1 to enter a new value.

Press 2 to set the default value.

Press 0 to repeat the information.

Press # to enter another configuration selection.

                23

Subnet Mask

The current value of the subnet mask will be read back.    

Press 1 to enter a new value.

Press 2 to set the default value.

Press 0 to repeat the information.

Press # to enter another configuration selection.

                24

DNS Server (Primary)

The current value of the primary DNS server will be read back.    

Press 1 to enter a new value.

Press 2 to set the default value.

Press 0 to repeat the information.

Press # to enter another configuration selection.

                26

NTP Server (Primary)

The current value of the primary NTP server will be read back.    

Press 1 to enter a new value.

Press 2 to set the default value.

Press 0 to repeat the information.

Press # to enter another configuration selection.

 

Router Related Configuration Options (OBi202 and OBi302 Only)

Additional Configuration Options Available with the OBi IVR after Pressing * * * 0:

Selection

Note: Always Press “#” After Entering Selection

Announcement

What Can You Do?

                30

Enable Web Management Access from WAN port

The current value will be read back.   (Effective in Router mode only) 

0: Disable Access from WAN

1: Enable Access from WAN

Press 1 to enter a new value.

Press 2 to set the default value.

Press 0 to repeat the information.

Press # to enter another configuration selection.

                31

Choose Router or Bridge Mode

The current value will be read back.  

0: Router

1: Bridge   

Press 1 to enter a new value.

Press 2 to set the default value.

Press 0 to repeat the information.

Press # to enter another configuration selection.

                32

Enable DHCP Server on LAN side in router mode

The current value will be read back.  

0: Disable DHCP Server

1: Enable DHCP Server

Press 1 to enter a new value.

Press 2 to set the default value.

Press 0 to repeat the information.

Press # to enter another configuration selection.

                33

Enable Firewall in router mode

The current value will be read back. 

0: Disable Firewall

1: Enable Firewall  

Press 1 to enter a new value.

Press 2 to set the default value.

Press 0 to repeat the information.

Press # to enter another configuration selection.

                38

Enable QoS feature in router mode

The current value will be read back.

0: Disable QoS

1: Enable QoS

Press 1 to enter a new value.

Press 2 to set the default value.

Press 0 to repeat the information.

Press # to enter another configuration selection.

 

 

OBiWiFi Network Related Configuration Options (OBi2 Series and OBi3 Series Only)

Additional Configuration Options Available with the OBi IVR after pressing * * * 0:

Selection

Note: Always Press “#” After Entering Selection

Announcement

What Can You Do?

                40

DHCP Configuration

The current value of the DHCP configuration will be read back.    

Press 1 to enter a new value.

Press 2 to set the default value.

Press 0 to repeat the information.

Press # to enter another configuration selection.

                41

IP Address

The current value of the IP address will be read back.    

Press 1 to enter a new value.

Press 2 to set the default value.

Press 0 to repeat the information.

Press # to enter another configuration selection.

                42

Default Gateway

The current value of the default internet gateway will be read back.    

Press 1 to enter a new value.

Press 2 to set the default value.

Press 0 to repeat the information.

Press # to enter another configuration selection.

                43

Subnet Mask

The current value of the subnet mask will be read back.    

Press 1 to enter a new value.

Press 2 to set the default value.

Press 0 to repeat the information.

Press # to enter another configuration selection.

                44

DNS Server (Primary)

The current value of the primary DNS server will be read back.    

Press 1 to enter a new value.

Press 2 to set the default value.

Press 0 to repeat the information.

Press # to enter another configuration selection.

                46

NTP Server (Secondary)

The current value of the Secondary NTP server will be read back.    

Press 1 to enter a new value.

Press 2 to set the default value.

Press 0 to repeat the information.

Press # to enter another configuration selection.

 

 

SIP Service Provider Configuration Options

Additional Configuration Options Available with the OBi IVR after Pressing * * * 0 for SIP Service Provider One (SP1):

Selection

(Always Press “#” After Entering Selection)

Announcement

What Can You Do?

                100

Enable Service Provider One (SP1)

The current value will be read back.    

Press 1 to enter a new value.

Press 2 to set the default value.

Press 0 to repeat the information.

Press # to enter another configuration selection.

                101

Registration State of SP1

The current value will be read back.    

Press 0 to repeat the information.

Press # to enter another configuration selection.

                102

SP1 User ID

The current value will be read back.    

Press 1 to enter a new value.

Press 2 to set the default value.

Press 0 to repeat the information.

Press # to enter another configuration selection.

                167

SP1 Block Caller ID Enable

Press 1 to enter a new value.

Press 2 to set the default value.

Press 0 to repeat the information.

Press # to enter another configuration selection.

                168

SP1 Block Anonymous Call Enable

Press 1 to enter a new value.

Press 2 to set the default value.

Press 0 to repeat the information.

Press # to enter another configuration selection.

                172

SP1 Call Forward ALL – Enable / Disable

Press 1 to enter a new value.

Press 2 to set the default value.

Press 0 to repeat the information.

Press # to enter another configuration selection.

                173

SP1 Call Forward ALL Number

Press 1 to enter a new value.

Press 2 to set the default value.

Press 0 to repeat the information.

Press # to enter another configuration selection.

                174

SP1 Call Forward on Busy – Enable / Disable

Press 1 to enter a new value.

Press 2 to set the default value.

Press 0 to repeat the information.

Press # to enter another configuration selection.

                175

SP1 Call Forward on Busy Number

Press 1 to enter a new value.

Press 2 to set the default value.

Press 0 to repeat the information.

Press # to enter another configuration selection.

                176

SP1 Call Forward on No Answer – Enable / Disable

Press 1 to enter a new value.

Press 2 to set the default value.

Press 0 to repeat the information.

Press # to enter another configuration selection.

                177

SP1 Call Forward on No Answer Number

Press 1 to enter a new value.

Press 2 to set the default value.

Press 0 to repeat the information.

Press # to enter another configuration selection.

 

 

Additional Configuration Options Available with the OBi IVR after Pressing * * * 0 for SIP Service Provider Two (SP2):

Selection

(Always Press “#” After Entering Selection)

Announcement

What Can You Do?

                200

Enable Service Provider One (SP2)

The current value will be read back.    

Press 1 to enter a new value.

Press 2 to set the default value.

Press 0 to repeat the information.

Press # to enter another configuration selection.

                201

Registration State of SP2

The current value will be read back.    

Press 0 to repeat the information.

Press # to enter another configuration selection.

                202

SP2 User ID

The current value will be read back.    

Press 1 to enter a new value.

Press 2 to set the default value.

Press 0 to repeat the information.

Press # to enter another configuration selection.

                267

SP2 Block Caller ID Enable

Press 1 to enter a new value.

Press 2 to set the default value.

Press 0 to repeat the information.

Press # to enter another configuration selection.

                268

SP2 Block Anonymous Call Enable

Press 1 to enter a new value.

Press 2 to set the default value.

Press 0 to repeat the information.

Press # to enter another configuration selection.

                272

SP2 Call Forward ALL – Enable / Disable

Press 1 to enter a new value.

Press 2 to set the default value.

Press 0 to repeat the information.

Press # to enter another configuration selection.

                273

SP2 Call Forward ALL Number

Press 1 to enter a new value.

Press 2 to set the default value.

Press 0 to repeat the information.

Press # to enter another configuration selection.

                274

SP2 Call Forward on Busy – Enable / Disable

Press 1 to enter a new value.

Press 2 to set the default value.

Press 0 to repeat the information.

Press # to enter another configuration selection.

                275

SP2 Call Forward on Busy Number

Press 1 to enter a new value.

Press 2 to set the default value.

Press 0 to repeat the information.

Press # to enter another configuration selection.

                276

SP2 Call Forward on No Answer – Enable / Disable

Press 1 to enter a new value.

Press 2 to set the default value.

Press 0 to repeat the information.

Press # to enter another configuration selection.

                277

SP2 Call Forward on No Answer Number

Press 1 to enter a new value.

Press 2 to set the default value.

Press 0 to repeat the information.

Press # to enter another configuration selection.

 


 

OBiTALK Configuration Options

Additional Configuration Options Available with the OBi IVR after Pressing * * * 0:

Selection

(Always Press “#” After Entering Selection)

Announcement

What Can You Do?

                900

Enable OBiTALK Service

The current value will be read back.    

Press 1 to enter a new value.

Press 2 to set the default value.

Press 0 to repeat the information.

Press # to enter another configuration selection.

                901

Registration State of OBiTALK

The current value will be read back.    

Press 0 to repeat the information.

Press # to enter another configuration selection.

                967

OBiTALK Block Caller ID Enable

Press 1 to enter a new value.

Press 2 to set the default value.

Press 0 to repeat the information.

Press # to enter another configuration selection.

                968

OBiTALK Block Anonymous Call Enable

Press 1 to enter a new value.

Press 2 to set the default value.

Press 0 to repeat the information.

Press # to enter another configuration selection.

                972

OBiTALK Call Forward ALL – Enable / Disable

Press 1 to enter a new value.

Press 2 to set the default value.

Press 0 to repeat the information.

Press # to enter another configuration selection.

                973

OBiTALK Call Forward ALL Number

Press 1 to enter a new value.

Press 2 to set the default value.

Press 0 to repeat the information.

Press # to enter another configuration selection.

                974

OBiTALK Call Forward on Busy – Enable / Disable

Press 1 to enter a new value.

Press 2 to set the default value.

Press 0 to repeat the information.

Press # to enter another configuration selection.

                975

OBiTALK Call Forward on Busy Number

Press 1 to enter a new value.

Press 2 to set the default value.

Press 0 to repeat the information.

Press # to enter another configuration selection.

                976

OBiTALK Call Forward on No Answer – Enable / Disable

Press 1 to enter a new value.

Press 2 to set the default value.

Press 0 to repeat the information.

Press # to enter another configuration selection.

                977

OBiTALK Call Forward on No Answer Number

Press 1 to enter a new value.

Press 2 to set the default value.

Press 0 to repeat the information.

Press # to enter another configuration selection.

 

 

Auto Attendant Configuration Options

Additional Configuration Options Available with the OBi IVR after Pressing * * * 0:

Selection

(Always Press “#” After Entering Selection)

Announcement

What Can You Do?

                80

Enable / Disable Auto Attendant.    

Press 1 to enter a new value.

Press 2 to set the default value.

Press 0 to repeat the information.

Press # to enter another configuration selection.

 


 

LINE (FXO) Port Configuration Options1

Additional Configuration Options Available with the OBi IVR after Pressing * * * 0:

Selection

(Always Press “#” After Entering Selection)

Announcement

What Can You Do?

                90

Enable / Disable FXO LINE Port

The current value will be read back.    

Press 1 to enter a new value.

Press 2 to set the default value.

Press 0 to repeat the information.

Press # to enter another configuration selection.

                91

FXO State

The current value of the state will be read back.    

Press 0 to repeat the information.

Press # to enter another configuration selection.

                92

Ring Thru Delay

The current value will be read back.    

Press 1 to enter a new value.

Press 2 to set the default value.

Press 0 to repeat the information.

Press # to enter another configuration selection.

 


 

Customized AA Prompt Recording Options

Additional Configuration Options Available with the OBi IVR after Pressing * * * 0:

Selection

(Always Press “#” After Entering Selection)

Announcement

What Can You Do?

                1001

Option 1001 current value is: (the recorded prompt)

Press 1 to enter a new value.

Press 2 to set the default value.

Press 0 to repeat the information.

Press # to enter another configuration selection.

 

Note: After pressing 1 to record a new prompt, the OBi says “Enter value followed by the # key)\”. At that point, you can press any digit (0-9) to start recording, and then press # to end recording.

Tips: Leave about 1s of gap at the end of recording to avoid unintended truncation by the OBi.

After a new prompt is recorded, Obi immediately plays back the recorded audio, and then presents the following options:

Press 1 to save (save the recorded prompt permanently in long term memory)

Press 2 to re-enter (the last recorded prompt is discarded)

Press 3 to review

Press # to cancel (the last recorded prompt is discarded)

Similarly for Options 1002 - 1010

 

 

 

With these options you can record up to 10 prompts which can be arranged in any combinations and used as customized AA prompts. Each prompt recording is limited to 60s, where the prompt duration is rounded to the nearest number of seconds. A total of 122s is available to store all the recordings. The device will reboot automatically when you hang-up if any of the prompts have been modified and saved. Furthermore you can enter a text description for each recorded prompt as a reminder of the contents of the prompt (under the Voice Services - Auto Attendant configuration page).

 


 

Web Server-Based Local Configuration

 The OBi device has an integrated device management web server which can be accessed from a PC or similar device using a browser.  Although all popular browsers are tested for compatibility with the OBi device management web server, there may be inconsistencies which arise from time to time.  Please contact support@obihai.com if you have any questions about the OBi device management web server and how it appears in your browser window.

Access the OBi Device Management Web Page:

1.       From a phone attached to the OBi, dial * * * to access the OBi Config Attendant.

2.       Choose “1” to hear the IP Address of the OBi read back to you. Write this down.

3.       Enter the OBi IP Address in a local PC web browser address field:

4.       When prompted, enter “admin” for user name and “admin” for password.

When you access the OBi device management web page, you will be prompted for a user name and password.  There are two levels of access to the OBi web page – User Level and Admin Level.  The default “user name / password” for User Level access is “user / user”.  The default “user name / password” for Admin Level access is “admin / admin”.  The Admin and/or User passwords may have been changed using the OBi device web page, provisioning by a service provider or via the OBiTALK web portal (Admin only).  Please be sure you have access to the correct Admin or User password before you attempt to log on to the OBi Device Management Web Page.

The OBi device management web page is organized into sections to allow for a manageable and compartmentalized approach to configuring the many hundreds of parameters available on the OBi device.  Use the expandable / collapsible menu tree on the left side of the page to easily navigate the various configuration parameter sections of the OBi device.

 

IMPORTANT: Every configuration page must be submitted individually after changes made on the page. Otherwise those changes will be discarded once you navigate to another page. Most changes will require a reboot of the unit (by clicking the reboot button for instance) to take effect. However, you may reboot the unit just once after you have made and submitted all the necessary changes on all the pages.

 

When the device is operating in router mode (OBi202/OBi302 only), the built-in web server may be accessed from the LAN side or the WAN side. While access from the LAN side is always allowed, for security reasons, the access from the WAN side may be disabled by configuration. In fact, the WAN side access to the web server is disabled by default. You can enable this option on the device web page (from the LAN side), or by using the device configuration IVR (* * * 0 option 30) from an attached telephone.


 

Web Page Conventions and Icons & Buttons:

Icon / Button

Description

Remark

This icon indicates that there is more information available which might describe the workings, limits or thresholds for the parameter to which it is adjacent. You can mouse over this icon to reveal this information.

 

When a modification has been made to a parameter on a page, the Submit button MUST be clicked before proceeding to another page.

 

If you make changes to a parameter on a page and you do not want to keep them for submission, click the “Clear Changes” button to revert back to the parameter setting present before the most recent change was entered.

 

Click the “Use Defaults Only” button if you want to revert all parameters on a given page to their Default settings.  If you want to revert just one or two parameters on a page to default settings you should use the Default check box found on the right side of the parameter. See next Item.

You will be prompted to confirm that you want all the parameters on the page to revert back to system default settings.

When you wish to modify a parameter away from its default setting, you should un-check the ‘Default’ box.  This will open the parameter field for access and modification.  If there is a non-default setting in a parameter field and you want to revert that parameter back to its default setting, check the “Default” box and the default setting will appear.

Default value of a parameter may be changed with a firmware upgrade. Leaving a parameter at default setting allows the device to use proper default value with the firmware currently installed in the device

This icon indicates that the configuration currently programmed on the OBi device is “set” and “running”.  No reboot is necessary if you have submitted configuration modifications.

This icon does not indicate the currently running configuration is working properly.

After Submitting changes to a web page on the OBi, the “Reboot Required” icon may appear.  In order for the modifications to run, you will need to reboot the OBi.

You can continue to make modifications to OBi parameters – on separate pages if necessary – before you reboot and ”set” the modifications in the running system.

The “Reboot” button is used when the “Reboot Required” icon appears indicating the OBi device requires a reboot to invoke one or more parameter modifications.

When performing a System Configuration Reset, the Reboot button does not need to be pressed.  The OBi will reboot automatically when the “Reset” button is selected.

 

 

Firmware: Local OBi Device Update and Management

Updating Firmware:

You may upgrade the firmware for your OBi device from the device configuration web page.  The firmware file with which you want to upgrade the device must be stored locally on a computer from which you can access with a web browser. 

Follow these steps to upgrade:

Step 1:  Select the, “System Management – Device Update” menu on the side panel of the web page.

Step 2:  Specify the path of the firmware file by clicking the, “Select file to upgrade firmware” box or pressing the, “Browse” button in the Firmware Update section of the page.  This will present a file browser window where you can navigate to and select the firmware file.

Step 3:  Upon selection of the firmware file, press the “Update” button to start the upgrade process.

The entire process will take about 30 seconds to complete. Note that you MUST NOT disconnect the power from the device during this procedure. If the new firmware is upgraded successfully, the OBi device will reboot automatically to start running the new firmware. Otherwise the page will show an error message explaining why upgrade has failed.

 


 

Possible Error Messages on Firmware Update Failure:

Error Message

Description

Suggested Solution

Firmware Package Checksum Error

A corrupted Firmware package file has been used for the update.

Check the file and / or re-download the firmware package and try again.

System Is Busy

The OBi device is busy because one of the phone services is in an active call or device provisioning is in progress.

Try to update again later

Firmware Is Not Modified

The OBi device is already running the same firmware as the one selected for update.

No need to upgrade.

 

Customized AA Prompts Backup & Restore:

Up to 10 individual prompts may be recorded through the device IVR interface (see Telephone-IVR-Based Local Configuration section). These prompts may be backed up into a single file from the web browser. The default name of the file is “backupaa.dat”. The backup file also includes the anotations entered for each recorded prompt.

To restore an AA prompt file onto an OBi, do it exactly like a firmware upgrade via the web browser but provide the device with the prompt file instead of a firmware file. The OBi can detect from the file header that you are trying to upload a prompt file and process the file accordingly. Warning: All the existing prompts in the device will be removed first when applying the backup file; this process cannot be undone.

 

Configuration Backup & Restore:

The current configuration of the OBi device can be backed up and stored as a file in XML format at a user specified location. The default name of the file is “backupxxxxxxxxxxxx.xml”, where the xxxxxxxxxxxxxx represents the MAC address of unit.

When backing up a device’s configuration, you may select the following three options before selection of the “Backup”.

Option

Description

Default Setting

Incl. Running Status

If checked, the value of all status parameters will be included in backup file. Otherwise, status parameters are excluded from the backup

No

Incl. Default Value

If checked, the default value of parameters will be included in the backup file. Otherwise, default values are excluded from the backup

No

Use OBi Version

If not checked, the backup file uses XML tags that are compliant with TR-104 standard. Otherwise, the backup file will be stored in an OBi proprietary format where the XML tags are not compliant with TR-104; but the file size will be smaller and the file will be more readable

No

 

When the file browser window pops up for, you can change the filename and choose the location to save the backup file. Note that different web browser might handle this differently.  If the operation is blocked due to the security setting of the web browser, you should change the security setting temporarily to allow this operation to complete.

When restoring the configuration to a previous backup copy, you will need to specify the backup file you want to restore to by selecting the “Browse” button in the Restore Configuration section of the web page. Then, select the “Restore” button to start the process. The OBi device will automatically reboot, after the restoration is complete.

IMPORTANT Note:  All passwords and PINs are excluded from the backup file. Hence they will not be available to restore. Call history is excluded from the backup, but can be saved as an XML formatted file separately from the Call History web page.

Reset Configuration to Factory Default

The OBi device may be reset to factory default condition. Call history and various statistical information will be removed at the same time.  Resetting the device configuration should be used with extreme caution as the operation cannot be undone. To do this you press the “Reset” button in the Reset Configuration section. A confirmation window will pop up. The OBi device then proceeds to reset the configuration once you confirm that this is indeed what you want to do. The OBi device will reboot automatically when factory reset is completed.

For the OBi202, there are three factory reset options: reset just the voice settings, reset just the router settings, and reset all settings. There is a different IVR option for invoking each factory reset option. By default, the hardware reset button located via an opening on the underside of the OBi202 will reset all settings.  Via software configuration, it can be configured to reset just the voice or just the router settings.

 

Zero-Touch, Massive Scale Remote Provisioning:

OBi ZT or Zero Touch provisioning is a system level approach to deploying and maintaining thousands or millions of OBi devices with high security and control at the device level down to the individual parameter provisioned on each device.  Please contact sales@obihai.com for information regarding the capability, process and practice of using OBi ZT Provisioning. 

 


 

ITSP Quick Start Setup Wizard (OBi100 and OBi110)

The Setup Wizard page displays a collection of commonly used parameters in a condensed format. Each parameter listed here corresponds to a parameter inside one of the parameter groups. The Setup Wizard page may use more user friendly (but similar) parameters name for the actual parameters they mirror.  In other words, if the mirrored parameters are changed from the web page or remote provisioning, the corresponding parameters on the Setup Wizard page will show the same values.

 

The illustration below depicts the OBi device web page Setup Wizard.